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Service Sales Product Specialist – Western US North Region

Job Title: Service Sales Product Specialist – Western US North Region
Employer Name: Agilent Technologies
Web Site: http://www.agilent.apply2jobs.com
Contact Name: Agilent Technologies
Contact Email Confirm: resume.us@agilentcareer.com
Business Type: Industry
Job Type: Sales/Marketing Manager/Director
Job Country: US
Job Location: Santa Clara

Background:

Agilent Technologies is the world's premier measurement company.
Agilent provides core electronic and bio-analytical measurement tools to advance the electronics, communications, life science research, environmental and petrochemical industries.
We're creating the tools and technologies that are changing the way we understand our world.
If you're creative, adaptive, willing to learn and have more fun than ever before - join Agilent today.
Visit www.jobs.agilent.com. Our people make the difference.
Agilent's pioneering spirit was kindled more than 60 years ago, when two engineers - Bill Hewlett and Dave Packard - invented the future in their garage.
In 1999, Agilent was spun off from Hewlett-Packard Company, and we have continued to support the values so important to the two visionary founders.
While, physically, we have outgrown HP's garage, we continue to live the values handed down from Bill and Dave: uncompromising integrity: trust, respect and teamwork: and innovation that makes a difference.

Duties:

Position: Territory Service Sales Product Specialist – Western US Region (Primary Northern California)

As the Western Territory Services Sales Specialist, you will be part of Agilent Technologies Life Science and Chemical Analysis (LSCA) service sales team reporting to the North America Services Sales Mgr. In this critical sales role you will utilize your expertise and technical knowledge of the Pharmaceutical and Chemical Analysis industry to manage accounts in the Western US area majority in Northern California. As a direct sales representative, you will be expected to travel and sell service solutions both face to face and indirectly (phone, email, etc.) In addition you will be expected to proactively develop and implement a successful sales strategy to exceed quota and maintain customer loyalty. As an integral member of the North America Support Sales team, you will use your excellent sales track record to focus on maintaining and growing the existing contract base and also acquire new customers from the existing installed base of customers.

Responsibilities include:
- Traveling and direct face to face selling to customers in assigned territory
- Representing Agilent LSCA to the customer in service sales-related activities
- Selling service contract solutions and programs to key decision makers (executives, department heads, and procurement) in assigned territory, industry, and accounts.
- Collaborating closely with Field Sales and Service Organization to develop and implement Account Plans for key and strategic accounts within territory.
- Collaborating closely with the Field Sales and Service Organizations, to develop and implement Territory Sales Plan and strategies to grow and defend the overall services business.
- Managing a renewal business funnel and closing orders to achieve territory quota.

Qualifications:

Requires
- BS/MS in Scientific, Engineering or Business discipline or equivalent.
- 3+ years hands on laboratory or industry experience with instrumentation hardware, software, applications coupled with industry regulatory requirements such as (GLP, GMP, FDA) highly desired
- 3+ years sales experience with a demonstrated track record of success in projects or sales at major accounts highly desired.
- Ability to translate the Value Proposition of service as a financial and operational benefit to meet customer needs.
- Strong business development, sales negotiating, and sales closing skills.
- Must have excellent communication skills (written and verbal) and teamwork skills.
- Outstanding presentation, planning and organizational skills
- High level knowledge of instrument support services business
- Computer literate with advanced skills using Microsoft suite of products (Outlook, Excel, Word, Powerpoint, Access) plus other IT systems.
- Able to interface comfortably at high levels within the customer management structure
- Demonstrated attention to detail and ability to manage large volumes of data.
- Must be available for up to 40% business travel
- Live in California, Bay Area

Geographic Location: Western Territory primarily in Northern California